Pursuant to article L.121-20 of the French Consumer Code and the Hamon law, the consumer has a 14-day withdrawal period from receipt of the goods ordered.
This right of return will only be accepted for complete products, in their original condition, with a copy of the purchase invoice. Items returned incomplete, damaged or soiled by the customer will not be accepted.
In this case, Bijoucolor will reimburse you within 14 days of receipt of the products.
Return shipping costs are at the customer's expense. Only the price of the product will be reimbursed.
Returns should be sent by recorded delivery or colissimo to :
Bijoucolor-1Team - 36 Rue du transvaal - 44300 Nantes - France
Reimbursement will be made within 20 days of receipt of the return.
DEFECTIVE PRODUCTS
BIJOUCOLOR will only accept returns of products with no trace of use, in their original protected packaging, with parts, accessories and various instructions.
The Customer must contact Bijoucolor Customer Service within 30 (thirty) days of receipt of the defective product to determine the terms of exchange or refund.