Cocoonme

Average customer rating for this seller: (152 review)

Information

Description :

CocoonMe, products in harmony with nature. CocoonMe takes you on a journey through a world of softness and well-being, offering you moments of relaxation that belong to you alone.

Company name :

Natalex

Head office address :

351 RUE OLIVIER ET HENRI DE LA ROCHEFOUCAULT 02200 VILLENEUVE ST GERMAIN

Siret number

392 757 589 00040

Unique CITEO identifier

FR297383_01XRXI

Return conditions

PRODUCT RETURN POLICY If you are not satisfied with your purchase, you have 30 days from receipt of your order to return the product. In order to proceed with the refund, we ask customers to contact us either via the marktplace maty platform or by e-mail at the following address: bijoux@natalex.fr The jewel must be : - Brand new in its original, unworn condition (no damage or alterations). - Returned in its original packaging - Free of any inscription or personalized engraving Items returned incomplete, damaged, deteriorated or soiled by the customer will not be reimbursed. Products that have been worn cannot be returned. As transport costs and risks are borne by the sender, we remind you that your items may only be returned to us by registered parcel. To protect your item during transport, simply place it carefully in its original packaging and protect it with a bull pack. The package must include - The product - a copy of the invoice - certificate of authenticity All refunds are made within 30 days of return. During sales, items may be reimbursed subject to the retraction conditions. For all returns, please send the parcel to the following address 13 rue du champ bouillant 02200 SOISSONS

Customer reviews

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  • 1

    FRANCK B. published on 15/06/2025
    Huge delay in delivery, no justification, no answer when asked why the item never arrived.
  • 4

    CLAUDE P. published on 09/06/2025
    Small delivery problem but very well managed by the seller, quick response to my e-mails and everything was back in order.
  • 5

    SYLVIE G. published on 24/05/2025
    Very nice
  • 4

    FRANÇOISE L. published on 04/05/2025
    Please note the full address so that my parcel doesn't go back to the sender, as this residence has many buildings with names similar to mine.

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