Partner: Agnès de Verneuil
Company Name: ADV SARL
Trade Name: Agnès de Verneuil
Address: 7 rue des Fêtes, 75019 Paris
Share Capital: 10,000 euros
Trade Registry No.: 532337755
VAT No.: FR39532337755
I. Shipping Policy
Shipping Countries: France
Shipping Time: 6 days
Shipping Method: Delivery via Colissimo
Free Shipping Threshold: Free shipping on orders of €100 or more
II. Return Policy
Withdrawal period:
The withdrawal period granted to the consumer, as defined by law, for the purchase of goods, is fourteen (14) calendar days from the date of receipt of the order.
Withdrawal form:
The Buyer may complete and return this form only if they wish to withdraw from the contract:
TO THE ATTENTION OF Agnès de Verneuil, 7 rue des Fêtes, 75019 PARIS
— I HEREBY NOTIFY YOU OF MY WITHDRAWAL FROM THE CONTRACT FOR THE SALE OF THE GOODS BELOW:
— ORDER DATE: .........................
— ORDER NO.: ...........................................
— CONSUMER’S NAME .................................
— CONSUMER’S ADDRESS .........................
— CONSUMER’S SIGNATURE (ONLY IF THIS FORM IS SUBMITTED IN PAPER FORM): ..................................
— DATE: ...................
Refund:
The refund will be processed after the product has been inspected for compliance in our warehouses.
III. Procedure for Exercising the Right of Withdrawal and the Right of Return
A Buyer wishing to return a Product must return it only to the address provided by the Seller.
The cost of return shipping is the responsibility of the Buyer.
• Step 1: The Buyer contacts the Seller by viewing the "order details," available in the "Order Tracking" section
• Step 2: The product must be returned only after approval from Agnès de Verneuil Customer Service
The product may be shipped to the Agnès de Verneuil premises
at the following address: 7 rue des Fêtes 75019 PARIS
Products must be returned in their original condition and packaging.
• Step 3: Upon receipt of the package, and after inspection of the Product, the Seller will process a refund for the Product or proceed with an exchange.
IV. Warranty Policy
All Products are covered by the legal warranty of conformity provided for in Articles L. 211-4 et seq. of the French Consumer Code, as well as the warranty against hidden defects under Articles 1641 et seq. of the French Civil Code, provided that the Product has been used normally and that the care instructions have been followed.