ZZ PULSAR

In accordance with the provisions of Articles L.121-17 et seq. of the Consumer Code, the customer has a right of withdrawal, which he or she may exercise—without having to provide a reason—within fourteen (14) calendar days from the date of receipt of the items. In this context, the customer may return the delivered items within this period, in their original packaging, in perfect condition, complete (including accessories, instructions, warranty, case, cushion, protective films, etc.), and accompanied by a copy of the invoice and the withdrawal form, to the address indicated on the form. The Company reserves the right to refuse the return if these conditions are not met. The customer must contact SEIKO France at 03 81 54 24 99 to submit a withdrawal request and arrange with SEIKO France for the return of the merchandise. Upon approval, a withdrawal form will be sent to the customer via email, along with a Coliposte shipping label, the cost of which is covered by the Company. Items must be returned in accordance with the instructions provided by the Company. The customer must ensure that the products are properly packaged so that they are not damaged during shipping. It is the customer’s responsibility to retain all proof of this return. “Personalized” items are neither exchangeable nor refundable. The refund will be issued via the payment method used (credit card or PayPal) when the order was placed, within a maximum of fourteen days from the date the Company receives the returned product(s). Items returned incomplete, damaged, or soiled due to the customer’s fault will not be fully refunded.