OrusBijoux

In accordance with the law, you have a period of 30 days from the date of receipt of your package (or in the case of an order of several items delivered separately, from the date of receipt of the last item) to inform us of your decision to withdraw, whatever the reason. To do this, you can use the returns form available on our website in the service section. The return costs are at the customer's expense, and only the price of the product will be reimbursed. Your item must be returned to us within 30 days of the date on which you informed us of your decision to cancel. To protect your article during transport, simply place it carefully in its original packaging or in a suitable cardboard box (do not use a paper envelope) and send it to: SARL BOREALE - BP 90032, 13702 La Ciotat, France, accompanied by the "exchange or return coupon" (received by e-mail), the warranty certificate and any user manual, with your precise instructions. As transport costs and risks are borne by the sender, we remind you that your items can only be returned to us by registered parcel post. Only items returned in as-new condition and unaltered, in a condition suitable for resale, will be exchanged or refunded. Items returned incomplete (instructions for use, case, warranty certificate), worn, spoiled or damaged will not be accepted. A discount may be deducted from the return price if the item has suffered depreciation as a result of handling other than that necessary to establish the nature, characteristics and proper functioning of the item. Reimbursement will be made within 30 days of receipt of the item or proof of shipment of the item (if proof of return is sent to us before receipt of the item) using the same method of payment as that used for payment, unless agreed otherwise by the customer and at no additional cost. The refund or exchange will be made by OrusBijoux. after checking the condition of the item. As gift vouchers do not have monetary value, they cannot be refunded or exchanged in whole or in part. Orders paid for with gift or sponsorship vouchers will be credited to the customer's account. In the event of withdrawal within the legal time limit or under the "Satisfied or your money back" guarantee, we will refund the price of your item for standard delivery in mainland France, including Corsica. In all cases, the fixed contribution to order processing costs will not be reimbursed in the event of a partial return following an order for several items, or in the event of non-return of a gift with a purchase obligation. The cost of returning the item will not be reimbursed, unless OrusBijoux. proposes an item to replace the item ordered which is unavailable, or in the event of delivery of a defective item or one which does not conform to the item ordered. Your item must be returned to us within 30 days of the date on which you informed us of your decision to cancel.