Pursuant to article L.121-20 of the French consumer code and the Hamon law, the consumer has a 14-day right of withdrawal from the date of receipt. This right of return will only be accepted for complete products, in their original condition, with a copy of the purchase invoice. Items returned incomplete, damaged or soiled by the customer will not be accepted. In this case, Ni une ni deux bijoux (S.A.S. Paname Blues) will reimburse you within 14 days of receipt of the products. Return shipping costs are at the customer's expense, and only the price of the product will be refunded. Returns should be sent to Ni une ni deux Bijoux, 9 Avenue Gambetta 75020 Paris en lettre suivie (Please send us the tracking number by e-mail niunenideux.bijoux@gmail.com) // DEFECTIVE PRODUCTS Only products returned without any trace of use, in their original packaging, will be exchanged by Ni une ni deux bijoux, which will then bear the shipping and return costs. The Customer must contact Ni une ni deux bijoux Customer Service within 30 (thirty) days of receipt of the defective product.