In accordance with Article L 121-21 of the French Consumer Code, the Customer has 14 days from the date of receipt of the order to exercise their right of withdrawal. This right of withdrawal may be exercised without penalty, except for the shipping costs associated with returning the products.
You are responsible for shipping the returned products; any lack of proof of receipt at our facilities (such as a tracking number) or any damage sustained by the products during shipping may, as noted below, prevent you from exercising your right of withdrawal.
Buyers wishing to return an item must contact us by email (via the "MY ACCOUNT / ORDER TRACKING" tab) or directly at: contact@sddh-montres.com
Returns will only be accepted with the seller’s prior approval.
Upon receipt of the package and after verifying that the product is in perfect condition (watch unworn and in its original packaging), the seller will process a refund for your order within eight days.
The seller reserves the right to refuse your withdrawal if the above conditions are not met
Return Address:
S.D.D.H -
Marketplace Returns
26 Rue de la Chaussée
25500 Morteau