Article 1 - Preamble
The MATY gift card is available for purchase at www.maty.com, in MATY jewelry stores, or by
by telephone on 0 892 892 500 (service: €0.40/minute + call charge).
- Themed gift cards: the minimum amount of the gift card to be credited is set at €30 and the maximum at
maximum amount is €250;
- The MATY e-gift card: this is a customizable electronic card. The minimum amount
of the gift card to be credited is set at €30 and its maximum amount at €250.
- To place an order on our site, you must already have a customer account and log in with your login details (email and password); if you do not have a customer account, you must create one on the site beforehand.
Article 2 - Conditions of use of the gift card
The MATY gift card is valid for 12 months from the date of activation (date of dispatch of the gift card or date of purchase or availability in the jewellery store), on all MATY products.
date of purchase or availability in jewelry stores), on all products marketed by MATY.
marketed
(including during sales and promotional periods), in all MATY jewelry stores, by mail, by telephone
by telephone on 0 892 892 500 (service: €0.40/minute + call charge) and on www.maty.com (excluding
Marketplace). The amount can be spent in one or more instalments. In the event of partial payment
using
MATY gift card, the difference can be paid by another authorized means of payment (see "Payment by MATY gift card").
paragraph "Payment by gift card").
As it is not a monetary value, it cannot give rise to any financial consideration,
even partial. It cannot be exchanged, replaced, recharged or reimbursed in whole or in part.
in whole or in part,
expiry of its validity date or in the event of loss or theft, nor may it be resold for
for its
its value. Only the exchange of the product or a credit note following a purchase with a gift card is possible,
corresponding to the amount of the item(s) purchased.
Article 4 - Shipping the gift card
Delivery is made in mainland France (including Corsica and DROM-COM DOM TOM) to the customer's home.
from Monday to Saturday.
A flat-rate contribution to the cost of processing the order is invoiced in addition (except for
specific
for which it is offered) for delivery in mainland France (including Corsica).
(including Corsica) of :
-
6.99 for standard home delivery;
-
11.99 for express 1-day home delivery by Chronopost.
-
A flat-rate contribution to order processing costs of €20 for all other deliveries
other deliveries (DROM-COM, Union Europe enne et hors UE, Secteurs Postaux) is invoiced in addition.
extra.
Article 5 - Payment by gift card
The amount can be spent in one or more instalments, within the limit of the available balance. In the event of
partial payment using the MATY gift card, the difference can be paid by another authorized means of
payment: cheque (for mail or telephone orders), cash (in jewelry stores only) and
Visa and Visa Electron, Mastercard, Maestro and Bancontact. (for an
by telephone, in jewelry stores and on the www.maty.com website).
To use your MATY gift card (see conditions here) at www.maty.com, simply
enter your gift card number and the cryptogram obtained by scratching the grey area
on the back of the gift card
To use your MATY e-gift card in a jewelry store, simply print out the e-mail you received or present it at the store.
present
your cell phone at the checkout
By mail or telephone, simply enter your gift card number
Article 6 - Balance consultation
The balance of the gift card can be consulted on www.maty.com from its
customer space, by clicking on
"account" then "My gift card" (after logging in with your login and password), by entering the gift card number and pin code.
number and pin code, or directly in MATY jewelry stores.
Article 7 - Loss or theft
MATY declines all responsibility in the event of loss or theft of your gift card.
Article 8 - Information technology and civil liberties
MATY is responsible for the collection and processing of the personal data that you have kindly
entrusted to us. Mandatory data is necessary for MATY and its subcontractors to process your order.
and its subcontractors, to prevent fraud and to manage our commercial relations.
data
optional data is used to provide you with tailored offers, including by means of automated
automated decision-making. Your data is kept for three years from the end of our commercial relationship.
In accordance with the General Data Protection Regulation, you have the right to access, rectify
rectification, deletion, portability of your data, limitation or opposition to its processing, by
processing, by
by writing to MATY, Délégué à la protection des données, Boulevard Kennedy, 25040 Besançon Cedex 9, France, and the right to
the right to lodge a complaint with a supervisory authority. Through us, you can
be
receive MATY offers by email, post and telephone, as well as offers from our partners by
mail
and by telephone. If you no longer wish to receive our offers or those of our partners, simply
to make
your choice in your subscriptions on your Customer Area by clicking on "Account".
(after logging in with your login and password) or contact our Customer Service by e-mail or
telephone
09 72 72 00 25 (toll-free number, price according to operator) or write to us at MATY - Service Clients
ServiceBoulevard Kennedy - 25040 Besançon Cedex 9, giving your full name, address and any customer number
so that your objection can be processed as quickly as possible.
To
find out more, consult our privacy policy at https://www.maty.com/vie-privee.html
