General conditions of sale of MATY gift cards to private individuals

DERNIERE MISE A JOUR LE : 24/02/2026.

Contents

  1. Article 1: Preamble
  2. Article 2: Terms of use
  3. Article 3: Gift card payment method
  4. Article 4 : Shipping the gift card
  5. Article 5: Payment by gift card
  6. Article 6: Balance consultation
  7. Article 7: Loss or theft
  8. Article 8 - Information technology and civil liberties

Article 1 - Preamble

La carte-cadeau MATY est disponible à l’achat sur le site www.maty.com, en bijouterie MATY, ou par téléphone au 09.72.72.00.25 (numéro non surtaxé, prix selon opérateur).

  • Themed gift cards: the minimum amount of the gift card to be credited is set at €30 and the maximum at maximum amount is €250;
  • The MATY e-gift card: this is a customizable electronic card. The minimum amount of the gift card to be credited is set at €30 and its maximum amount at €250.
  • To place an order on our site, you must already have a customer account and log in with your login details (email and password); if you do not have a customer account, you must create one on the site beforehand.

Article 2 - Conditions of use of the gift card

La carte-cadeau MATY est valable 12 mois à compter de sa date d’activation (date d’expédition de la carte-cadeau ou date d’achat ou de mise à disposition en bijouterie), sur tous les produits commercialisés (y compris en période de Soldes ou de promotions), dans toutes les bijouteries MATY, par courrier, par téléphone au 09.72.72.00.25 (numéro non surtaxé, prix selon opérateur) et sur www.maty.com. Son montant peut être dépensé en une ou plusieurs fois. En cas de paiement partiel à l’aide de la carte-cadeau MATY, la différence peut être payée par un autre moyen de paiement autorisé (voir le paragraphe « Paiement au moyen de la carte-cadeau »).

As it is not a monetary value, it cannot give rise to any financial consideration, even partial. It cannot be exchanged, replaced, recharged or reimbursed in whole or in part. in whole or in part, expiry of its validity date or in the event of loss or theft, nor may it be resold for for its its value. Only the exchange of the product or a credit note following a purchase with a gift card is possible, corresponding to the amount of the item(s) purchased.

Article 3 - Gift card payment method

  • In jewelry stores: the card can be paid for using any means of payment accepted in your store. jewelry store;
  • On the www.maty.com website: Visa, Visa Electron, Mastercard, Maestro and Bancontact bank cards are accepted. Bancontact, are accepted;

Article 4 - Shipping the gift card

Delivery is made in mainland France (including Corsica and DROM-COM DOM TOM) to the customer's home. from Monday to Saturday.

A flat-rate contribution to the cost of processing the order is invoiced in addition (except for specific for which it is offered) for delivery in mainland France (including Corsica). (including Corsica) of :

  • 6.99 for standard home delivery;
  • 11.99 for express 1-day home delivery by Chronopost.
  • A flat-rate contribution to order processing costs of €20 for all other deliveries other deliveries (DROM-COM, Union Europe enne et hors UE, Secteurs Postaux) is invoiced in addition. extra.

Article 5 - Payment by gift card

The amount can be spent in one or more instalments, within the limit of the available balance. In the event of partial payment using the MATY gift card, the difference can be paid by another authorized means of payment: cheque (for mail or telephone orders), cash (in jewelry stores only) and Visa and Visa Electron, Mastercard, Maestro and Bancontact. (for an by telephone, in jewelry stores and on the www.maty.com website).

To use your MATY gift card (see conditions here) at www.maty.com, simply enter your gift card number and the cryptogram obtained by scratching the grey area on the back of the gift card

To use your MATY e-gift card in a jewelry store, simply print out the e-mail you received or present it at the store. present your cell phone at the checkout

By mail or telephone, simply enter your gift card number

Article 6 - Balance consultation

The balance of the gift card can be consulted on www.maty.com from its customer space, by clicking on "account" then "My gift card" (after logging in with your login and password), by entering the gift card number and pin code. number and pin code, or directly in MATY jewelry stores.

Article 7 - Loss or theft

MATY declines all responsibility in the event of loss or theft of your gift card.

Article 8 - Information technology and civil liberties

MATY is responsible for the collection and processing of the personal data that you have kindly entrusted to us. Mandatory data is necessary for MATY and its subcontractors to process your order. and its subcontractors, to prevent fraud and to manage our commercial relations. data optional data is used to provide you with tailored offers, including by means of automated automated decision-making. Your data is kept for three years from the end of our commercial relationship. In accordance with the General Data Protection Regulation, you have the right to access, rectify rectification, deletion, portability of your data, limitation or opposition to its processing, by processing, by by writing to MATY, Délégué à la protection des données, Boulevard Kennedy, 25040 Besançon Cedex 9, France, and the right to the right to lodge a complaint with a supervisory authority. Through us, you can be receive MATY offers by email, post and telephone, as well as offers from our partners by mail and by telephone. If you no longer wish to receive our offers or those of our partners, simply to make your choice in your subscriptions on your Customer Area by clicking on "Account". (after logging in with your login and password) or contact our Customer Service by e-mail or telephone 09 72 72 00 25 (toll-free number, price according to operator) or write to us at MATY - Service Clients ServiceBoulevard Kennedy - 25040 Besançon Cedex 9, giving your full name, address and any customer number so that your objection can be processed as quickly as possible. To find out more, consult our privacy policy at https://www.maty.com/vie-privee.html