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Rental: a new service in the world of jewelry world!

Reading time | 2 min

Many people have adopted rental as part of their daily routine. MATY is innovating once again, and is part of this approach. customers to rent beautiful pieces for unique occasions and save occasions and save money on many levels.

1. Select

2. Call back

3. Finalize

4. Ship

5. Resend

Renting your jewelry: new possibilities...

Are you invited to a VIP event? Gala evening? Wedding? Everything's ready: the outfit, the shoes, there's just one detail missing detail: the jewelry!
Sometimes it's difficult to invest in jewelry for just one evening, so the rental is a good compromise!
Ideal for finding THE jewellery for a day or evening for your wedding or as a guest, or to take part in a photo shoot... photo shoot... All occasions that deserve to be dressed to the nines or or adorn yourself with a special piece of jewelry.

Renting can also be a good way to "test-drive" a piece of jewellery before buying it outright. jewelry before buying it outright, because it's always important to feel feel good about them when worn regularly.

Last but not least, jewelry rental lets you change your style to suit your desires.

Renting jewelry in just a few steps

1. Select

Make your selection our available rental products.

2. Call back

Contact our customer service department on 09 72 72 00 25 or request a call back. Our Besançon-based advisors will help you finalize your your reservation.

3. Finalize

5 days before the start of your rental period, one of our to finalize your reservation.

4. Ship

The jewel is shipped 1 day before your rental start date and delivered to you by Chronopost. You will receive the product in a case, along with the necessary documents for return. Enjoy your for the duration of your reservation!

5. Resend

The day after your rental period ends, you return the product in its original cardboard box, and all in the Chronopost Chronopost pouch. You then affix the Chronopost label the Chronopost label on it, and all you have to do is drop off the parcel at a pick up.

Our commitments

The jewelry rental service is in step with the times, and in its own way to the circular economy. Jewelry rental complements the jewelry services already in place at MATY's existing jewellery services: second-hand jewelry jewelry at advantageous prices and the offer of second-hand second-hand jewelry.
The range of recycled gold jewelry will also be expanded, This will complement the complete line created by designer Fouch, in recycled 375 gold, and the Diametmoi Diametmoi collection in synthetic diamonds.

FAQ

How to rent a MATY jewel?

It's so easy! Make your selection from the jewelry available for rental on maty.com, then contact our our customer service who will help you finalize your reservation. Your selection will be sent to you 1 day before your rental start date by Chronopost, along with all the necessary equipment necessary for your free return.
The day after your rental ends, you return the product in the original cardboard box, and all in the Chronopost pouch. the Chronopost pouch. You then affix the Chronopost label the Chronopost label on it, and all you have to do is drop the parcel off at a pick up.

My order didn't arrive on time, what can I do?

We will do our utmost to ensure that your order reaches you on time. If, however, your order has not arrived on time, please please contact our customer service department on 09 72 72 00 25. Our customer service is available Monday to Friday from 9am to 6pm and Saturday from 9am to 5pm. You can also request acall back.

Can I change or cancel my rental?

For any cancellation or modification of your order, you have 14 days before the start date of your rental period. of your rental period.

When and how do I return my rental jewelry?

At the end of the rental period, according to the dates agreed upon at the time of order and payment, you have 24 hours (excluding Sundays and Sundays and public holidays) to return your rented jewel to MATY via a a "Chrono Pick up" collection point.

What happens if I don't return the parts on time?

If you do not return your items on time, you will be subject to financial penalties financial penalties that will be due to MATY. (see general rental conditions)

What happens if I damage the jewelry during the rental?

In the event of damage to your rented jewelry, please contact MATY as soon as possible by telephone on 09 72 72 00 25 (toll-free number, price according to operator) or ask to be called back using the following form: https://www.maty.com/nous-contacter/on-vous-rappelle.html

How and when do I pay?

Your payment of the daily rental fee by telephone and by credit card at the time of order confirmation order confirmation by MATY customer service

Other methods of payment offered by MATY for the sale of its articles are not accepted for the jewelry rental service, It is also not possible to pay in instalments for jewellery rental jewelry.

Do I have to pay a deposit?

To avoid any attempt at fraud, MATY will ask you to to send a guarantee cheque made out to MATY for the price of the of the rented product at the time of validation of your order. of your order.

Are MATY rental jewels inspected?

Absolutely. All our rental jewelry is inspected by our expert cleaned with the utmost care, and reconditioned if necessary if necessary, before each rental. So you can shine with complete peace of mind!

What are the advantages of renting jewelry from MATY?

Rentals allow you to find the jewelry you need for a special event an evening, a wedding, a special event with unique unique pieces, a choice of precious jewels that are now available for as long as you like. Jewelry for rent is also perfect for renewing your jewelry at great prices.