Terms and Conditions

ARTICLE 1: PREAMBLE

These terms and conditions, hereinafter referred to as the "General Rental Rental", exclusively govern the commercial relationship with our customers customers for the event rental services of second-hand products MATY (Société par Actions Simplifiée, a simplified joint stock company registered with the Registre du Commerce et des Sociétés de Besançon under number number 402 327 597 RCS Besançon, having its registered office at Boulevard Kennedy, 25000 Besançon; VAT number : FR66402327597) from the website www.maty.com (excluding the Marketplace) under the conditions defined in the Terms and Conditions conditions, to the exclusion of all other conditions, in particular those for products sold by "MATY" or its partner sellers on the www.maty.com.

In particular, it is specified that the General Conditions of the MATY are not eligible for the rental service offered by MATY. MATY, as well as the commercial warranties offered by "MATY" which only the sale of its products.

Persons considered legally incapable of contracting, particularly unemancipated minors, must obtain the authorization of their obtain the authorization of their legal representative prior to any orders.

For all pre-booking, order and payment or commercial information commercial information related to the event rental service offered by MATY by MATY from the site www.maty.com, as well as to obtain the proper execution of a contract or the handling of a claim, you can a claim, you can send us an e-mail, call us at email us, call us on 09 72 72 00 25 (toll-free number, price according to or write to us at MATY - Service Clients - Boulevard Kennedy - Besançon Cedex 9 25040 Besançon Cedex 9.

When a professional collects telephone data from a consumer telephone data from a consumer in the course of concluding a contract contract, the contract must inform the consumer of his or her right to register on the telephone anti-solicitation list at https://www.bloctel.gouv.fr/. A professional is prohibited from cold calling a consumer on this list registered on this list, except in the case of solicitations within the in the performance of a current contract and in connection with the consumer's related to the subject matter of the contract, including when this involves to offer the consumer products or services related to or complementary or services related to or complementary to the current object, or of a nature to improve its performance or quality. performance or quality.

To find out more about the use of your data and your rights, see our privacy policy by clicking on https://www.maty.com/vie-privee.html.

ARTICLE 2: PRE-BOOKING AND ORDERING

MATY's event product rental service from the website www.maty.com is reserved for individuals with a customer account with MATY, with delivery of rented products in mainland France (see delivery delivery terms and conditions Article 5.1 "Delivery below).

The products offered for rent by MATY are presented on the site www.maty.com exclusively, the offer being likely to be modified regularly. The is a selection of products, as other products sold by MATY are not the rental service.

The products offered for rental are second-hand jewelry items (excluding rings) and fashion accessories related to the jewelry with the jewelry sector, the essential characteristics of these products being of these products are detailed in the product sheet of the product presented for rental on the site www.maty.com.

The event rental package offered is for an incompressible of two (2) days from Monday to Friday on weekdays, or three (3) days from Saturday to Monday. three (3) days from Saturday to Monday, with customers able to opt for a longer rental period at the price the price indicated on the site www.maty.com per additional rental day (see Article 3 "Prices" below).

2.1: PRE-BOOKING SUBJECT TO AVAILABILITY AT TIME OF ORDER AND PAYMENT ORDER AND PAYMENT

Only rental products available at the time of final validation of the of the order and payment (see Article 2.3 below) and payment can be rented. It is also possible to order more than one rental product, subject subject to availability.

The customer can check at any time or during the pre-booking process whether the product he/she wishes to rent is available on the desired dates by contacting customer service on 09 72 72 00 25 (toll-free number, price according to operator) or by requesting to be contacted using the form provided the form provided(https://www.maty.com/nous-contacter/on-vous-rappelle.html). These availability dates are given for information only, subject to the resolutory conditions defined in Article 2.2 below.

Pre-booking a rental product from the website www.maty.com is possible up to three (3) months before the start of the rental period and five (5) working days before the start of the rental period.

To take account of the time required to check, prepare, dispatch and deliver the of the product offered for rental, the customer may not pre-book pre-book a product offered for rental less than five (5) working days working days before the desired rental date.

To pre-book one or more products offered for rental rental from the site www.maty.com, the customer must contact MATY by telephone on 09 72 72 00 25 (toll-free number number , price according to operator) or they can ask to be called back if they wish using the form provided(https://www.maty.com/nous-contacter/on-vous-rappelle.html).

We will acknowledge receipt of the customer's pre-reservation in the form of an email summarizing the rental, which will be sent as soon to the e-mail address provided at the time of the pre-reservation. pre-reservation, to which the customer must reply in order to confirm their request.

It is only after the customer has confirmed his request that the that the pre-reservation is recorded, subject to the resolutive conditions defined in Article 2.2 below.

Any rental of products implies prior consultation and and acceptance of the Terms and Conditions of Rental, which are accessible at any time via a permanent link on the website www.maty.com by clicking on the "Save as PDF" button ("Download PDF version") or on the " Print" button, or from the product sheet of the product presented for rental on the site www.maty.com and communicated to the customer on a durable medium at the time of the the e-mail confirming the pre-reservation.

The current version of the General Rental Conditions is the one of which the customer declares to have read and accepted without reservation by MATY" customer service, after receipt by the customer of the email the customer of the email summarizing the information relating to the rented product at the time of pre-reservation, the General Rental Conditions being communicated in PDF format attached to this email.

2.2: RESOLUTORY CONDITIONS UPON FINAL CONCLUSION OF THE RENTAL CONTRACT SUBSEQUENT TO PRE-RESERVATION

2.2.1 : OPTION FOR THE CUSTOMER TO CANCEL HIS PRE-BOOKING UNTIL VALIDATION OF THE ORDER

The customer is free to cancel his pre-reservation, without penalty and penalties and without having to justify their reasons, up to five (5) working days before the start of the rental period at the latest, it being remembered that the pre-reservation is not definitive until the order has been validation of the order and the corresponding payment (under the conditions 2.3 and 4.1 below).

To cancel a pre-reservation before ordering and payment, the customer can contact MATY by telephone on 09 72 72 00 25 (toll-free number number , price according to operator) or ask to be called back using the form using the form provided(https://www.maty.com/nous-contacter/on-vous-rappelle.html), it being specified thatin all cases the customer will be contacted by MATY's customer service department to ask them to confirm their order five (5) days before the start of the the rental (see Article 2.3 below).

2.2.2: MATY MAY CANCEL THE CUSTOMER'S PRE-RESERVATION UNTIL THE ORDER HAS BEEN VALIDATION OF THE ORDER

The pre-reservation of a product is not definitive until the order has been has been confirmed and paid for by the customer (under the conditions defined in Articles 2.3 and 4.1 below).

Therefore, in addition to the customer's right to cancel his pre-reservation until the order has been validated, as stated in Article 2.2.1 of the General Rental Conditions, the product is pre-reserved before order and payment under the following following resolutive conditions :

• due to the seasonal nature of our business, our rental product offers are valid while stocks last, in particular available stocks, particularly in cases where the product pre-booked for rental has been sold in priority to another customer before the customer the customer definitively validates and pays for his order, the site www.maty.com is a merchant website offering mainly the sale of jewellery and watches. jewelry and watches, both new and used, and the products offered for rental offered for rent are in limited quantities due to the nature of these nature of these products, as they are second-hand;
• the pre-reservation may be cancelled for reasons not attributable to reasons not attributable to MATY if, for example, the same product has been offered for rental to several customers on the same dates due to a technical problem, or if it is not is not possible to offer the product for rental on the desired dates if the same product has previously been rented to another customer and it appears customer and it appears that repair and/or reconditioning services and/or repair services by our jewelry workshop are required within a necessary within a timeframe that does not allow the product to be rented again the product again on the dates initially planned at the time of pre-reservation.

Under these circumstances, MATY" customer service will contact the customer to inform them inform the customer as soon as possible and and offer to modify the pre-reservation dates initially or to rent a similar product that would be available for rental available for rental on the same dates as a replacement for the product pre-booked product and under the same resolutive conditions defined in the present Article 2.2. If the customer does not wish to pre-book the new product thus offered for rental, the customer's initial pre-booking of the product unavailable for rental will be automatically cancelled.

2.3: ORDER VALIDATION

In the absence of cancellation of the pre-reservation by the customer or by MATY in accordance with the conditions set out in Article 2.2 of the General Rental General Rental Conditions, MATY" customer service will contact the customer five (5) working days days before the start of the rental period to ask the customer to validate order definitively.

Acceptance of an order becomes final after payment (see conditions Article 4 "Payment below), subject to the customer exercising his or her legal right of retraction (in accordance with the conditions Article 6 "Legal right of withdrawal below).

We will acknowledge receipt of the customer's order as soon as possible as soon as possible in the form of an email summarizing the rental sent to the e-mail address provided when the order was order confirmation.

MATY reserves the right not to honor an order in the event of a legitimate reason legitimate reason as defined by law (dispute relating to a previous abnormal request from the customer).

ARTICLE 3: PRICES

The prices of products rented by MATY are indicated in Euros, all taxes taxes included (VAT included).

The VAT included is the French VAT in force on the day of the order.

Product prices are guaranteed from pre-reservation to order confirmation order confirmation and payment of the rented product.

Rented products are not eligible for any discounts, except for specific specific commercial operations.

The fixed rental price is calculated on a daily basis, with a minimum minimum of two (2) days on weekdays and three (3) days at weekends, from the first day of delivery of the rental product (see conditions Article 5.1 "Delivery below) until the last day of the rental period (see return conditions at return in Article 5.2 "Returns below).

MATY has set up a second-hand jewelry rental service in order to customers who wish to rent rather than buy products. who wish to do so; rental is offered with no option to buy at the end of the rental period. rental.

Rented products remain the property of MATY until full payment has been received. in the event of non-return of the product by the customer (see Article 4.2 "Penalties" below). below).

ARTICLE 4: PAYMENT

4.1: ORDER PAYMENT

4.1.1 : PAYMENT OF THE RENTAL PRICE

Payment of the fixed rental price is made by telephone at the time of order confirmation, after having been contacted by the MATY" customer service as mentioned in Article 2.3 of the General Rental Conditions, by VISA and EUROCARD MASTERCARD, MAESTRO and ELECTRON credit cards. ELECTRON.

The rental price is debited in cash at the time of shipment of the rented product after order and payment.

Other methods of payment offered by MATY for the sale of its products products are not accepted for MATY's product rental service. MATY, nor is it possible to pay in instalments for rental products. rental products.

4.1.2 : DELIVERY OF A GUARANTEE CHEQUE

To protect against the risk of fraud, the customer is requested to send, at his expense and risk, to MATY - Customer Service - Boulevard Kennedy - 25040 Besançon Cedex 9, at the time of order validation, a guarantee cheque made out to made payable to MATY, corresponding to the selling price of the rented as shown in the product sheet on the site www.maty.com and in the e-mail confirming the pre-reservation, less the total amount of the rental.

The rented product cannot be dispatched until "MATY" has received of the customer's guarantee cheque, it being specified that the rented product is sent to the customer by express mail the day before the first day of rental (see article 5.1 "Delivery below).

If MATY does not receive the customer's guarantee cheque, the rental the rental will be automatically cancelled and the payment of the fixed price will not be debited.

Please note that the guarantee cheque can only be presented for cashing at the customer's bank in the event of non-return of the rented product by the customer. rented product and under the conditions strictly defined in Article 4.2 "Contractual penalties below, and only in the cases referred to in Articles 4.2.2 "Penalties applicable in the event of non-return of the leased product or delay of more than 7 days" and 4.2.3 "Penalties applicable in the event of non-conforming use of the of the rented product" if the returned product is no longer repairable.

In the case of fraud prevention, MATY may, in the event of reasonable doubt reasonable doubt, to request a copy of the customer's identity document to verify the absence of identity theft by the customer. identity.

Please note that persons presenting a cheque as payment are required to provide their identity with an official document bearing their photograph photograph, in accordance with regulations. After verification, the copy of the identity document is no longer required.

To protect us against stolen or unpaid cheques, cheques may be subject to a check in the Fichier National des Chèques France's Fichier National des Chèques Irréguliers (more information at www.verifiance-fnci.fr).

4.1.3 : PAYMENT SECURITY

Transactions carried out by credit card over the telephone are by the Ingenico payment system.

The payment service provider "Ingenico" (partner "Worldline "partner) is a technical service provider; consequently, it does not handle disputes related to credit card payments, for which we invite the customer to contact we invite the customer to contact MATY and/or his bank.

All information exchanged to process payment (card number, expiration date 16-digit card number, expiration date, visual cryptogram) are encrypted. This data cannot be detected, intercepted or used by third parties. third parties.

Bank details are not stored in our computer systems, except in a secure systems, except securely in the form of aliases (after "tokenization", i.e. tokenization", i.e. replacement of the credit card number by another another number) or partial masking ("obfuscation"), only the last 4 numbers appear for verification purposes) to enable the customer to be reimbursed within the framework of the legal right of right of retraction, using the same method of payment as the one originally used.

Please note that the alias of the customer's credit card number may be used by MATY for the duration of the rental contract in the event that contractual penalties contractual penalties would be due by the customer, according to the conditions strictly defined in article 4.2 hereafter.

4.2: CONTRACTUAL PENALTIES

The contractual penalties defined in this Article are excluded in the absence of fault on the part of the customer (force majeure, MATY or the carrier, for example), subject to the customer's obligations during the rental period rental period (see Article 7.2 "Legal warranties and conditions of use incumbent on the customer").

Subject to the above, the alias of the customer's credit card number (see Article 4.1.3 of the General Rental Conditions) may not be used by MATY inconnection with the execution of the rental contract to deduct the contractual penalties defined in Articles 4.2.1 and 4.2.3 hereafter, as well as the guarantee cheque given by the customer (see Article 4.1.2 "Remittance of a guarantee cheque" of the Rental Terms and Conditions) be presented to the customer's bank to debit the contractual penalty penalty defined in Article 4.2.2 hereinafter or in the event that the returned product is no longer repairable (see Article 4.2.3 below), after having previously put the customer on notice by means of an unsuccessful accounting unsuccessful reminder letter and after a joint inspection with the customer with the customer if he so requests in the event of a dispute on his part.

4.2.1 : PENALTIES APPLICABLE IN THE EVENT OF LATE RETURN OF THE PRODUCT RENT

In the event of delay attributable to the customer in returning the product to MATY for up to seven (7) days (see maximum period for returning the product and terms of return in Article 5.2 below), contractual penalties corresponding to the rental price due per day of delay will be due by the customer to MATY.

This cost varies according to the nature of the product rented, the customer is informed of the rental price due for one (1) day, which is is indicated in the product sheet of the rented product presented on the site www.maty.com and in the e-mail confirming the pre-reservation of the product.

4.2.2: PENALTIES APPLICABLE IN THE EVENT OF NON-RETURN OF THE RENTED PRODUCT OR A DELAY DELAY OF MORE THAN 7 DAYS

In the event of delay attributable to the customer in returning the rented product to MATY MATY beyond a period of seven (7) days after the maximum time limit for to return the rented product (see terms of return in Article 5.2 below) or non-return of the rented product, Article 4.2.1 of the General Rental Conditions will be inapplicable and contractual penalties and contractual penalties equal to the amount of the guarantee cheque given by the customer corresponding to the sale price of the rented product less the rental price paid by the customer at the time of order and payment, will be due by the customer to MATY.

This cost varies according to the type of product rented, the customer is informed of the selling price of the rented product in the product sheet of the rented product presented on the site www.maty.com and in the e-mail confirming the pre-reservation of the rented product.

4.2.3 : PENALTIES FOR IMPROPER USE OF THE PRODUCT RENT

The customer is liable for the consequences of any use of the rented product for its intended use (see Article 7.2 "Legal warranties and conditions of use for which the customer").

Contractual penalties may be payable by the customer in the event of return of a product that is not in conformity with its initial condition before the start of the rental period, or in a condition that prevents resale or resale or rental, or in a condition requiring repair or reconditioning repair or reconditioning, on the basis of MATY's current public rates for its for its repair services for products in 375-thousandths and 750 thousandths gold products according to the packages described below:

• Pendant: package at 47€ including: reconditioning; cleaning polishing; soldering of ring; replacement of ring; transformation partial platinum plating; full platinum plating;
• Chains, bracelets, necklaces: 37€ package including: reconditioning cleaning polishing ; welding ; replacement or reinforcement of stirrups ; length reduction; replacement or reinforcement of end ring; complete (small chain only);
• Beads: package at 44€ including: stringing 1 or 2 rows with or without knot knot ;
• Earrings and brooches: package at €47 including: replace strollers; replace wire hook; reconditioning; soldering of bead shank bead; closure: breakage - toggle; cleaning polishing; hinge pin pin; crimping; swivel hook clasp; platinum plating complete.

In the event that the repair requires an intervention going the repair costs will take into account a number of parameters, including the several parameters, including age, condition, brand, model, type of metal, presence of precious the presence of precious or semi-precious stones or engravings.

If the condition of the rented product returned by the customer prevents any repair, contractual penalties equal to the amount of the guarantee cheque by the customer corresponding to the sale price of the rented product less the rental price paid by the customer paid by the customer at the time of order and payment, will be due by the customer to MATY.

This cost varies according to the type of product rented, the customer is informed of the selling price of the rented product in the product sheet of the rented product presented on the site www.maty.com and in the e-mail confirming the pre-reservation of the rented product.

ARTICLE 5: DELIVERY AND RETURNS

5.1 : DELIVERY

For its product rental service, MATY offers express delivery in 1 day* by "Chronopost" to your home against signature, without invoicing a fixed contribution to the costs of for order processing.

* working days, excluding public holidays, average delivery time observed in metropolitan France.

Delivery of products rented by MATY is possible in mainland France only (excluding Corsica, DROM-COM, EU/EEA and postal sectors).

Delivery is made on the first (1st) day of rental before thirteen p.m. (1 p.m.) corresponding to the date pre-booked by the customer and confirmed by email after validation of the order and payment by the customer.

For greater security, an identity document in the name of the recipient of the is required to collect the parcel from a collection point or post office. post office.

Transfer of risk :

The professional is automatically responsible for the proper execution of the obligations obligations arising from the distance contract, unless the delay or failure is attributable to the consumer or to the unforeseeable and insurmountable unforeseeable and insurmountable act of a third party to the contract (other than the force majeure (article L.221-15 of the French Consumer Code). Code).

Any risk of loss or damage to the goods is transferred to the the consumer when he takes physical possession of the goods; delivery of the goods delivery of the good means the transfer to the consumer of physical possession physical possession or control of the good (articles L.216-1 and L. 216-2 of the French Consumer Code).

To track your parcel, click here to access order tracking, call us on 09 72 72 00 25 (toll-free number, price surcharged, price according to operator) or or send us an email.

• Carefully check the condition and contents of the package on receipt. upon receipt.
• If possible, formulate precise on the delivery receipt when you receive your parcel. receipt of your parcel. Please note that when the consumer takes personal delivery of the goods and the carrier ("voiturier") does not the carrier ("voiturier") does not justify having given him/her the to check that they are in good condition, the time limit which extinguishes any action against the carrier is extended from 3 days (not including public holidays) days following receipt of the goods, to 10 days (article L.224-65 of the French Consumer Code).
• In the event of damage or shortages, please inform us by contacting our by contacting our advisors on 09 72 72 00 25 (toll-free number number, price according to operator) as soon as you are aware of any such or shortages, so that we can deal with your claim as quickly as possible. your claim.
• If the package is not delivered on the agreed delivery date, please inform us as soon as possible. Please note reminded that, in accordance with the law, the professional must deliver goods or services on the date or within the period indicated to the the consumer, unless the parties agree otherwise; in the absence of any or agreement as to the date of delivery or supply, the trader shall deliver the goods or provide the service without undue delay unjustified delay and no later than 30 days after conclusion of the contract (article L. 216-1 of the French Consumer Code).
• In the event of failure by the professional to fulfil his obligation to deliver or to provide the service under these conditions, in particular in the event that the parcel could not be delivered against signature on the agreed date for reasons not attributable to the customer (e.g. delay by the carrier, damage prior to delivery, force majeure). force majeure), the consumer may request a refund of the order under the conditions under the terms of article L. 216-6 of the French Consumer Code Code, which provides for the possibility of requesting resolution of the contract (i.e. cancellation of the sale) if, after having given formal notice to the to deliver or provide the service within a reasonable additional time, the within a reasonable additional time, the professional has not complied within this period. The contract is deemed to have been terminated on receipt by the of the letter or writing informing him of this resolution, unless the unless the professional has performed in the meantime.
• However, the consumer may immediately cancel the contract if the trader refuses to deliver the goods or provide the service, or it is obvious that he will not deliver the goods or provide the service, or service, or where the trader fails to fulfil his obligation to deliver the goods deliver the goods or provide the service on the date or at the end of the the expiry of the agreed time limit, and this date or time limit is an essential an essential condition of the contract. This essential essential condition arises from the circumstances surrounding the conclusion of the the conclusion of the contract or from an express request made by the consumer before the contract.
• Where the contract is terminated under these legal conditions, the reimburse the consumer for all sums paid no later than 14 days following the date following the date on which the contract was terminated.

5.2 : RETURN POLICY

Provided the customer has not declared the product missing (see Article 5.1 of the General Rental Conditions), at the end of the rental period, the customer is entitled to the dates agreed upon at the time of order and payment, a period of 24 hours (excluding Sundays and public holidays) to return the rented product to MATY via a "Chrono Pick up a "Chrono Pick up" collection point, with the customer's proof of shipment by the customer.

Contractual penalties will be payable by the customer in the event of delay attributable to the customer in the return of the product for up to seven (7) days beyond 24 hours (see Article 4.2.1 "Penalties applicable in the event of late return of the rented rented product"), delay beyond a period of seven (7) days after the maximum time limit to return the rented product or non-return of the product attributable to the customer (see article 4.2.2 "Penalties applicable in the event of non-return of the rented or delay of more than 7 days") or return of a product that does not conform to its initial condition before the start of the rental period (see Article 4.2.3 "Penalties applicable in the event of non-conforming use of the rented product").

To return the rented product free of charge at the end of the rental period, the the customer must use the prepaid "Chronopost" return label accompanying the parcel at the time of delivery.

To protect the article during transport, the customer must place it carefully in its original box and then in the return "Chronopost" return envelope provided in the parcel at the time of delivery and send it to MATY via a Chrono Pick up" collection point.

For better traceability, please do not send your items via our relay partners ("Mondial Relay" and "So Colissimo") and do not drop off your item at a jewelry store in the "MATY" network.

In the event of the customer returning the rented product by another other means of transport, the customer will bear the costs and risks of transport, being reminded that items can only be returned to us by registered parcel only by registered parcel or by declared-value shipment over 800€, in accordance declared value, in accordance with regulations. For your declared-value shipments value shipments, we can send you, free of charge, on request, the material the materials you need to assemble your parcel.

ARTICLE 6: LEGAL RIGHT OF WITHDRAWAL

In accordance with the law, the customer has a period of fourteen (14) days to exercise his or her legal right to withdraw from a contract contract, without having to justify their decision.

The 14-day period begins, after the lifting of the resolutory conditions defined in Article 2.2, from the date of validation of the order by the in accordance with Article 2.3 of the General Rental Conditions, five (5) days before the start of the rental period, without prejudice to the customer's without prejudice to the customer's right to cancel the pre-reservation in advance (see terms and conditions Article 2.2.1 of the General Rental Conditions).

In order to be able to start rental on the date agreed at the time of order confirmation, the customer is requested to expressly accept, by return e-mail to the MATY" customer service department after receipt of the e-mail confirming the registration of the pre-reservation, in accordance with Article 2.1 of the General Rental Conditions, the rental starts before the end of the 14-day cooling-off period, or days, on the one hand, and that he waives his legal right of withdrawal once the service has been fully executed which corresponds to the end of the rental period agreed at the time of order confirmation.

In the absence of the customer's agreement to the above, the start of the rental before the end of the legal 14-day cooling-off period. days.

• To exercise the right of withdrawal, the customer must notify MATY, Service Après-Vente, Boulevard Kennedy, 25040 Besançon Cedex 9 ; e-mail address: maty.com/contact.html; telephone: 09.72.72.00.25 (number not surcharged, price according to operator), his decision of withdrawal from the present contract by means of a similar unambiguous unambiguous statement (e.g. letter sent by post or e-mail). electronic mail). The customer may use the model withdrawal form for products rented by MATY, but this is not obligatory. For for the withdrawal period to be respected, it is sufficient that the customer is sufficient for the customer to send his or her communication before the end of the withdrawal period, or before the end of the rental the end of the rental period if he/she has agreed to the rental starting before the end of the withdrawal period and has waived his or her legal right once the service has been fully provided.
• To benefit from the legal right of withdrawal, the article must then be returned to us (see return procedure in in Article 5.2 of the Terms and Conditions) without undue delay and, in any event in any case, no later than 14 days after the customer has notified us of his or her decision to withdraw of the present contract. This deadline is deemed to have been met if the goods are returned before the expiry of the 14-day period.
• If the customer withdraws from this contract within the framework of the right of withdrawal, we will refund all payments received from the customer received from the customer without undue delay and, in any event, reimbursement will be made will be made no later than 14 days from the date on which we are informed of the customer's of the customer's decision to withdraw from this contract. We may defer reimbursement until we have received the goods or until the customer until the customer has provided proof of shipment of the goods, whichever comes first. We will proceed refund using the same means of payment as that used for the used for the initial transaction, unless the customer agrees to another method of payment. payment method; this refund will not incur any costs for the customer. customer.

It is reminded that, in accordance with regulations, the customer is only liable for the depreciation of the good resulting from handling other than that necessary to establish the other than those necessary to establish the nature, characteristics and proper of the good.

For example, the customer may handle the rented product or try it out with the necessary during the withdrawal period, but may not wear it. may not wear it. A discount may be deducted from the trade-in price in the event of depreciation of the item.

In the event that the customer withdraws from a contract for the provision of services of a contract for the provision of services, the execution of which has commenced at the customer's express request, and in any case no later than the end of the rental the end of the rental period if the customer has agreed that the rental the end of the withdrawal period and waives the legal right of withdrawal once the once the service has been fully provided, he must pay MATY an amount corresponding to the service provided of his decision to withdraw; this amount is proportional to the total price of the service. proportionate to the total price of the service agreed in the contract, in accordance with regulations, without prejudice the possible application of contractual penalties under the conditions strictly defined in Article 4.2 of the General Terms and Conditions.

ARTICLE 7: LEGAL WARRANTIES

7.1: MATY'S LEGAL WARRANTIES

In the case of rental contracts, the legal warranty of conformity provided for in articles L. 217-3 et seq. of the French Consumer Code, as well as the legal warranty for hidden defects under article 1641 of the French Civil Code, do not apply. Code, do not apply, given that the present rental contract does not the customer to purchase the product at the end of the rental period. rental period.

However, in accordance with article 1720 of the French Civil Code, MATY is required to to deliver the rented product in a good state of repair (see Article 8 "After-sales service of any kind within the limits of the nature of the rental service the nature of the rental service offered, in the case of the rental of used article 1721 of the French Civil Code, the warranty is due to the customer for all all faults or defects in the rented product which prevent its use, even if even if MATY was not aware of them at the time of dispatch to the customer.

MATY is obliged to compensate the customer for losses resulting from defects defects of the rented product.

7.2 : LEGAL WARRANTIES AND CONDITIONS OF USE FOR WHICH THE CUSTOMER IS RESPONSIBLE

Under article 1728 of the French Civil Code, the customer has two main obligations obligations:

1. 1. to use the leased product reasonably and in accordance with the purpose given to it by the General Rental Conditions, namely the short-term short-term event rental of pre-owned jewelry;
2. 2. to pay the rental price according to the terms agreed at the time of and payment, as well as any penalties that may be due at the end due at the end of the present contract (in accordance with the conditions strictly defined in Article 4.2 of the General Rental Conditions). Terms and Conditions).

Pursuant to Articles 1731 and 1732 of the French Civil Code, the customer is presumed to have to have received the rented product in good condition and must return it in the same in the same condition, unless the customer can prove otherwise.

Photographs of the rented product will be taken before shipment and after return of the product in order to verify that the product returned by the returned by the customer is in its original condition prior to the start of the rental. MATY will be able to communicate these photographs to the customer as in the event of a dispute.

The customer is liable for any damage or loss that occurs during his or her enjoyment.

The customer is liable not only for damage caused by his own act, but also for damage but also for damage caused by the acts of persons for whom he is responsible for whom he is responsible or for things in his care, by virtue of article 1242 (first paragraph) of the French Civil Code.

In the event that the rented product is worn by a member of the customer's family event, for example, the customer will be liable to MATY for any loss or liable to MATY for any damage or loss caused by a third party to the caused by a third party to the contract.

MATY is also not obliged to guarantee the customer against any disturbance by third parties.

It is therefore strongly recommended that the customer take out insurance and civil liability insurance covering any damage for any damage caused by the customer or a third party to the contract from the delivery of the rented product until its return, if they do not if he/she does not already have insurance covering these risks.

The customer is prohibited from subletting all or part of the rented product or part of the rented product, to transfer it for a consideration or free of charge lend it to a third party in any form whatsoever, nor may the rented that the rented product may not be seized insofar as it remains the full property of MATY until payment of the sale price.

The customer may not repair the rented product or have it repaired. by MATY exclusively (see following article). following article).

ARTICLE 8: AFTER-SALES SERVICE

Should the rented product be damaged, the customer must contact MATY as soon as possible by telephone on 09 72 72 00 25 (number not number, price according to operator), or they may request a call back using the form using the form provided(https://www.maty.com/nous-contacter/on-vous-rappelle.html).

Without prejudice to MATY's obligations under the legal warranties (see Article 7.1 "MATY's legal warranties" of the General Rental Conditions. of the General Rental Conditions), MATY will repair or replace the good replacement of the good as soon as possible.

ARTICLE 9: FEVAD MEDIATION

MATY is a member of the Fédération du e-commerce et de la vente à distance ("FEVAD"). A as such, MATY undertakes to respect its customers in accordance with the FEVAD FEVAD Professional Code ("Quality Charter") and adheres to the e-commerce mediation system. You can consult these provisions on the website http://www.fevad.com.

In accordance with the provisions of the French Consumer Code concerning the amicable settlement of disputes, for disputes relating to distance contracts, MATY subscribes to the FEVAD consumer ombudsman service whose contact details are as follows Consumer Mediator FEVAD - BP 20015 - 75362 PARIS CEDEX 8 - - FRANCE http://www.mediateurfevad.fr.

After the consumer has made prior written representations to MATY, the the FEVAD Consumer Mediation Service may be contacted for any consumer dispute consumer dispute relating to a distance-selling service for which a settlement which has not been settled. To find out how to contact click here.

ARTICLE 10: APPLICABLE LAW AND JURISDICTION

The General Rental Conditions and the contractual relationship are governed by French law, subject to any mandatory provisions in the consumer's country.

Any dispute will be brought before the competent courts in accordance with the rules of common law (or private international law).