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MATY Services

At MATY, qualified professionals are on hand to carry out any type of of intervention

  • Maintenance and repair of your jewelry and watches
  • Appraising your jewelry
  • Buying back your gold
  • The Special Creations workshop
  • The engraving workshop

You must be the owner of the drawing or photograph you wish to reproduce or be authorized to use it. authorized to use it and have permission to reproduce the image of the person person photographed.

Our work is guaranteed for 1 year

Parts and labor, within the limits of normal use. Services are not refundable.

How to send us your items

To protect your items during transport, wrap them carefully in a suitable suitable cardboard packaging (do not use paper envelopes) and send them to MATY - Boulevard Kennedy - 25040 Besançon Cedex 9 FRANCE, along with your instructions. As transport costs and risks are borne by the sender the sender, we remind you that your items may only be returned to us by registered parcel or by declared value shipment as part of the universal postal universal postal service, in accordance with regulations. For declared-value shipments value items, we can send you the materials you need to assemble the parcel to make up the parcel.

IMPORTANT: To be on the safe side, please send your repair items by post only. by post only. For better traceability, do not send them to a relay point. You can also drop them off at one of our jewelry stores.

Protect the environment with MATY

In compliance with Decree no. 2005-829 of 27/07/2005 on the elimination of waste electrical and electronic equipment (WEEE). electrical and electronic equipment (WEEE). Maty undertakes to contribute to the treatment, and recycling of the electronic components contained in our quartz watches. quartz watches. The presence of the "crossed-out garbage can" pictogram means that you must not, under any circumstances under no circumstances dispose of the used product in the open air, in the household garbage can or with with unsorted waste. Selective collection points are made available to you by communes. If you wish, Maty will take back your used products free of charge, on request from our or in one of our jewelry stores, we will take back your used quartz watch free of charge. at when you buy a new watch. For packaging waste and used batteries, use sorting rules. With these gestures, you are acting in favor of the environment. You're helping to preserve natural resources and protect the environment. human human health.
To finance the processing and recycling of used products by approved organizations, the price of our quartz quartz watches includes an eco-participation fee of €0.02 (incl. VAT) as of 01/03/17, which cannot be benefit from any discount.
For further information, please consult the ''terms and conditions sectionofour website.